New Web Portal to Help Businesses Liaise with Georgia’s Business Ombudsman

Irakli Lekvinadze: The new portal also enables to ascertain the correct volume of investments and how many job places have been maintained in the country as a result of our efforts

The Business Ombudsman of Georgia, Irakli Lekvinadze, and deputy Business Ombudsman Levan Kalandadze today introduced the Business Ombudsman's portal to private sector representatives.

The new web portal - portal.businessombudsman.ge – aims to help solve issues faced by businesses to retain investments and jobs. The portal will help businesses contact Georgia’s Business Ombudsman electronically to raise issues they face, including those related to their rights. The portal was created with the support of the World Bank Group, through an International Finance Corporation (IFC) advisory project, funded by the Swiss State Secretariat for Economic Affairs (SECO).

Jan van Bilsen, IFC’s regional manager for the South Caucasus, representatives of Georgia-based business associations, chambers of commerce and industry, nongovernmental organizations and advisory companies, all attended the portal presentation.

 „The Business Ombudsman's portal will enable businessmen to explain their problems to us simply and help us communicate more efficiently with them. Thanks to this electronic format, we will be able to keep precise statistics on the performance of the business ombudsman's office and the results of our work. The new portal also enables to ascertain the correct volume of investments and how many job places have been maintained in the country as a result of our efforts. I would like to express my gratitude to IFC for this opportunity,“ Irakli Lekvinadze noted.

Jan van Bilsen, IFC Regional Manager for the South Caucasus, said: “In addition to our financing and advisory services to private sector companies, for many years we have cooperated with Georgia’s Government to make regulations more efficient and investor-friendly. An important result of our work is the launch of this innovative tool – the Business Ombudsman’s portal – which, in addition to many other regulations, will help make Georgia an even better destination for doing business.”

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